Privacy Statement

This statement discloses the privacy practices for www.switchpod.com. We have designed www.switchpod.com so that no personal identifying information is displayed online or is accessible to the general public.

Use of Data

We collect user information through your interaction with SwitchPOD, when you visit our WebSite, if and when you purchase SwitchPOD products and services, when you contact our staff, sales or support associates, or when you upload files to our servers. We collect only the following information about our users: name, email address, zip code, state, and country. We use the name and email address to manage registrations. We do not sell or distribute that information to any third party. We do not reveal your email address or other personal information, except to complete transactions with our third party suppliers. The zip code, state, and country information is used only to assess our needs in the way of technology, for the purposes of offering the best possible service to our world-wide customer base. We do not sell or distribute this information to any third party.

Use of Your Email Address

If you provide us with your email address when you register as a customer or make a purchase from us, we will occasionally send you email with recommendations or notices of new products, prices, and services. Separately, we send service notifications via email to keep you informed about the status of your service orders or accounts and to provide updates and technical notices. These messages are essential to the maintenance of your subscription and the functionality of our services. Therefore there is no opt-out available for service notifications and these messages cannot be blocked.

Registration

During the SwitchPOD.com registration process, we ask you to provide us with contact information, such as name, email address, ZIP code, state, and country. Sharing of Information. We do not sell, rent, or share any customer information that we collect on our site.

Links

SwitchPOD.com contains links to other web sites. Please note that when you click on one of these links, you are 'clicking' to another Web site. We encourage you to read the privacy statements of these linked sites, as their privacy policies may differ from ours.

Cookies

SwitchPOD.com uses software tags called "cookies" to identify customers when they visit our site. Cookies are used to remember user preferences and maximize performance of our services. Additionally, cookies help us to identify returning users so that we don't ask them to enter their email and SwitchPOD.com password with every visit. The information we collect with cookies is not sold, rented, or shared with any outside parties. We also ask that you fill in your first name and last name in a box so that our customer support services can identify and assist you in case of login problems. We cannot provide subscription services to users whose browsers are set to reject all cookies.

Log Files

SwitchPOD.com maintains log files of the traffic that visits the SwitchPOD.com site. We do not link any information gathered in these log files to personally identifying information. Log files are used to manage traffic loads and information technology requirements for providing reliable service. Information collected includes IP addresses and browser types.

Newsletter

Newsletters are mailed only to users who opt into the newsletter service. Users who wish to receive the newsletter must subscribe to it by clicking on the link provided in the introductory email sent to newly registered subscribers. Users who have subscribed can cancel their subscription by following instructions contained in each issue of the newsletter. Only an email address is required to receive the newsletter.

Ad Servers

To try and bring you offers that are of interest to you, we have relationships with other companies that we allow to place links or ads on our Web pages. As a result of your visit to our site, ad server companies may collect information such as your domain type, clickstream information, and demographic information. We value your privacy and under no circumstances will we sell or rent your contact information to others.

Feedback

We collect user feedback. We do not typically respond to user feedback in the form of email. We do full testimonials that appear on the site from our feedback form, but only after we have obtained permission from the senders. Users who would like a response to specific questions concerning the service or their subscriptions are directed to the customer service area. These questions will be responded to as quickly as possible. We read all of our customer service queries and use the information contained there in only to resolve the question at hand. We also post surveys on our site, ranging from one to ten questions. These surveys are optional and all information is collected anonymously. The information is collected to better understand our user population. It is not sold or transferred to any third party.

Future Notice

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice.  If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses.  If you are concerned about how your information is used, you should check back at our Web site periodically.

Customers may prevent their information from being used for purposes other than those for which it was originally collected by e-mailing us at support@switchpod.com

Information security

All information gathered on the SwitchPOD.com site is stored and maintained in secure facilities that limit access to authorized personnel only. This personnel can only access the information through a series of access-control procedures. All SwitchPOD.com employees are briefed about the company's privacy and security policies on a regular basis. The SwitchPOD.com web site is regularly tested for security breaches to ensure that all information collected is secure from unauthorized viewing.